Frequently Asked Questions
Everything you need to know about your order, shipping, and our weird world.
How long does shipping take?
Standard UK shipping typically takes 2-4 working days. For international orders, please allow 7-14 working days depending on your location and local customs processing.
What is your return policy?
We offer a 28-day return window from the date you receive your order. Items must be in their original condition with all tags attached to be eligible for a refund.
Do you restock sold-out items?
Most of our collections are limited edition and once they are gone, they are gone. However, we occasionally restock core basics or popular collaborations, so keep an eye on our newsletter.
How do I know which size to choose?
Many of our pieces have a signature oversized or boxy fit. Please refer to the specific size guide located on each product page to find your perfect measurements.
Will I have to pay customs and duties?
For orders outside the UK, you may be responsible for import duties and taxes. These are calculated by your local customs office and are beyond our control.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options like Klarna and Clearpay for a more flexible checkout experience.